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Terms And Conditions

Terms and Conditions – Digikray Market Academy

Effective Date: 01/09/2025

Website: www.digikray.com

Company Name: Digikray Market Academy

(Hereinafter referred to as “we”, “our”, or “the Company”)

Welcome to Digikray Market Academy, an e-commerce platform that connects independent sellers and buyers across India. By accessing, browsing, registering, or using any part of our website, mobile site, or services (collectively, the “Platform”), you (“User”, “Seller”, or “Buyer”) agree to be legally bound by these Terms and Conditions (“Terms”).

If you do not agree with any part of these Terms, you must not access or use the Platform.

These Terms constitute a legally binding agreement between you and Digikray Market Academy.

1. Eligibility and Account Registration

  1. You must be at least 18 years of age and legally capable of entering into a binding contract under Indian law to use the Platform.
  2. You agree to provide true, accurate, and complete information during registration and to keep such information updated.
  3. Digikray Market Academy reserves the right to suspend or terminate accounts found to contain false, misleading, or incomplete information.
  4. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
  5. The Company reserves the right to approve, reject, suspend, or block any user or seller account at its sole discretion, without prior notice, in the interest of platform security and integrity.

2. Use of the Platform

You agree to use Digikray Market Academy only for lawful purposes and in compliance with applicable laws and regulations.

Users and sellers are strictly prohibited from:

  1. Listing false, misleading, prohibited, or counterfeit products;
  2. Violating intellectual property or proprietary rights of any third party;
  3. Engaging in fraud, abuse, manipulation, or deceptive practices;
  4. Attempting unauthorized access, hacking, data scraping, or disruption of the Platform.

The Company reserves the right to review, remove, suspend, or permanently ban any content, listing, seller, or user that violates these Terms or harms the platform ecosystem.

3. Role of Digikray Market Academy

  1. Digikray Market Academy acts solely as an intermediary and facilitator between buyers and independent sellers.
  2. The Company does not own, manufacture, store, or control the products or services listed by sellers.
  3. All transactions are entered into directly between buyers and sellers, and the Company is not responsible for:
  4. Product quality or authenticity
  5. Pricing errors
  6. Delivery delays or failures
  7. Warranty or after-sales obligations
  8. While the Company may assist with dispute resolution, final responsibility for fulfillment, refunds, and replacements lies with the seller.
  9. The Company reserves the absolute right to delist any product or suspend any seller account in case of policy violations or customer complaints.

4. Payments and Transactions

  1. All payments must be made through authorized payment methods available on the Platform.
  2. Digikray Market Academy may hold, delay, or withhold seller payments in cases including but not limited to:
  3. Order disputes or refund claims
  4. Chargebacks or payment reversals
  5. Suspected fraudulent activity
  6. Violation of seller policies or applicable laws
  7. Platform fees, commissions, and service charges are determined by the Company and may be revised from time to time.
  8. The Company is not liable for payment failures, gateway issues, or delays caused by third-party service providers.
  9. Refunds and replacements are governed strictly by the Company’s Return and Refund Policy.

5. Intellectual Property Rights

  1. All Platform content including text, logos, designs, images, software, and trademarks are the property of Digikray Market Academy or its licensors.
  2. Unauthorized copying, reproduction, distribution, or commercial use of Platform content is strictly prohibited.
  3. Sellers grant the Company a non-exclusive, royalty-free, worldwide license to use their product information, images, and content for operational and marketing purposes.

6. Data and Privacy

  1. By using the Platform, you consent to the collection, storage, and use of your data as described in our Privacy Policy.
  2. User data may be used for:
  3. Order processing and service delivery
  4. Platform improvement and analytics
  5. Fraud prevention and security
  6. Communication and promotional activities
  7. The Company is not responsible for data breaches caused by third-party systems or user negligence.

7. Limitation of Liability

  1. The Platform is provided on an “as is” and “as available” basis without warranties of any kind.
  2. Digikray Market Academy shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
  3. Use or inability to use the Platform
  4. Transaction failures or delays
  5. Loss of data, profits, or business opportunities
  6. Third-party actions or technical issues
  7. Maximum liability, if any, shall be limited to the amount paid by the user for the specific transaction in dispute.

8. Indemnification

You agree to indemnify and hold harmless Digikray Market Academy, its directors, employees, and partners from any claims, losses, or damages arising out of:

  1. Your violation of these Terms or applicable laws;
  2. Your misuse of the Platform;
  3. Disputes between users, buyers, and sellers;
  4. Infringement of third-party rights.

9. Termination of Access

  1. The Company may suspend or terminate your account without notice if you violate these Terms.
  2. Access may also be temporarily restricted for maintenance, upgrades, or security reasons.
  3. Upon termination, all rights granted to you under these Terms shall immediately cease.

10. Modifications to the Terms

  1. Digikray Market Academy reserves the right to modify these Terms at any time.
  2. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
  3. Users are responsible for reviewing the Terms periodically.

11. Governing Law and Jurisdiction

  1. These Terms are governed by the laws of India.
  2. All disputes shall be subject to the exclusive jurisdiction of the courts located in sehore madhya pradesh.

12. Contact Information

For any legal or policy-related queries, contact:

Digikray Market Academy

📧 Email: info@digikray.com

🌐 Website: www.digikray.com

Acknowledgment

By accessing or using Digikray Market Academy, you confirm that you have read, understood, and agreed to these Terms and Conditions and accept that your use of the Platform is at your own risk.