Legal Disclaimer & Limitation of Liability – Digikray

Effective Date: 01/09/2025

Company Name: Digikray (“we,” “our,” or “us”)

Website: [www.digikray.com]

Contact Email: info@digikray.com

1. Introduction

Welcome to Digikray, an online multi-vendor e-commerce marketplace that connects independent sellers (“Vendors”) with buyers (“Customers”).

By accessing or using our website, mobile application, or any related service, you (“User”) acknowledge and agree to this Legal Disclaimer & Limitation of Liability.

These terms are intended to protect Digikray from any legal, financial, or reputational harm arising out of user actions, third-party errors, or external causes beyond our control.

2. General Disclaimer

1. All content, materials, information, products, and services on Digikray are provided on an “as is” and “as available” basis.
2. Digikray makes no representations or warranties of any kind—express or implied—regarding:
3. Accuracy or completeness of product listings
4. Merchantability or fitness for a particular purpose
5. Product authenticity or warranty
6. Availability, reliability, or performance of the website
7. All sellers are independent third parties, and Digikray does not own, produce, or endorse their products.
8. Users access the platform and make purchases at their own discretion and risk.

3. Platform and Technical Disclaimer

1. Digikray strives to maintain a secure and error-free platform but cannot guarantee uninterrupted or error-free access.
2. The company shall not be held liable for:
3. Technical failures, server downtime, or connectivity issues
4. Bugs, glitches, or software errors
5. Unauthorized access, hacking, or data loss
6. Digikray reserves the right to suspend or modify any feature, content, or section of the website without prior notice.

4. Product, Seller, and Transaction Disclaimer

1. Product descriptions, prices, and images are provided by sellers. Digikray does not verify each product individually.
2. The company is not responsible for:
3. Quality, safety, legality, or fitness of any product
4. Misleading listings or inaccurate seller descriptions
5. Delivery delays or courier damages
6. Seller behavior, warranty, or after-sales service
7. Buyers are advised to review seller ratings, product details, and policies before making purchases.
8. All transactions occur directly between the buyer and the seller, and Digikray’s role is limited to facilitating the platform and payment gateway.

5. Limitation of Liability

To the fullest extent permitted under applicable law:

1. Digikray, its officers, employees, partners, and affiliates shall not be liable for any:
2. Direct, indirect, incidental, or consequential damages
3. Loss of profits, revenue, data, or goodwill
4. Personal injury or property damage arising from the use of the platform
5. Errors, omissions, or delays in information or transactions
6. Digikray’s total cumulative liability, whether in contract, tort, negligence, or otherwise, shall not exceed the total amount paid by the user for the transaction in question.
7. In no event shall Digikray be responsible for:
8. Unauthorized use of user data by sellers
9. Damage caused by third-party applications or integrations
10. Misuse of the platform by users or sellers

6. Data and Security Disclaimer

1. Digikray follows standard security practices to protect user data, but no online platform is fully secure.
2. The company cannot guarantee that unauthorized third parties will never be able to defeat security measures or misuse user data.
3. By using the platform, users acknowledge and accept this risk.
4. Digikray shall not be responsible for data breaches, phishing attempts, or external hacking affecting users or sellers.

7. External Links and Third-Party Services

1. The Digikray platform may include links to third-party websites, tools, or advertisements for user convenience.
2. Such links do not imply endorsement, partnership, or responsibility.
3. Digikray does not control or guarantee the accuracy, safety, or quality of any external site or service.
4. Users are solely responsible for accessing and using any third-party content at their own risk.

8. Intellectual Property Disclaimer

1. All logos, text, design, and content on Digikray are the exclusive intellectual property of the company and protected under Indian copyright and trademark laws.
2. Unauthorized copying, reproduction, or redistribution of Digikray’s content is strictly prohibited.
3. Sellers retain ownership of their product content, but grant Digikray a non-exclusive, royalty-free license to use, modify, and display such content for marketing and operational purposes.

9. Indemnification

By using the Digikray platform, users agree to indemnify, defend, and hold harmless Digikray, its directors, affiliates, employees, and agents from and against any and all:

1. Claims, demands, or damages
2. Legal fees or losses
3. Liabilities arising out of:
4. User or seller misconduct
5. Violation of laws or policies
6. Breach of these terms
7. Misuse of platform services or customer data

Digikray reserves the right to take legal or disciplinary action against any violator.

10. Force Majeure

Digikray shall not be held liable for failure or delay in performance due to causes beyond its control, including:

1. Acts of God or natural disasters
2. War, riots, or civil unrest
3. Government regulations or bans
4. Internet or telecommunication failures
5. Cyberattacks, server damage, or pandemics

During such circumstances, service interruptions may occur without liability to Digikray.

11. Legal Compliance and Jurisdiction

1. This Disclaimer is governed by the laws of India.
2. Users agree that any legal dispute or claim shall fall under the exclusive jurisdiction of courts located in [Insert City, e.g., New Delhi].
3. If any provision of this Disclaimer is found invalid, the remaining provisions will continue in full effect.

12. Policy Updates

1. Digikray reserves the right to update, amend, or modify this Legal Disclaimer & Limitation of Liability at any time without prior notice.
2. The revised version will be posted on the website, and continued use of the platform constitutes acceptance of the changes.

13. Contact Information

For legal inquiries, notices, or complaints, please contact:

📧 Email: info@digikray.com

🌐 Website: [www.digikray.com]

🏢 Address:

✅ Key Legal Protections Included for Digikray:

1. Full denial of liability for seller products and courier issues.
2. Legal cap on total liability (maximum: order value).
3. No warranty or responsibility for data breaches or technical errors.
4. Platform and brand IP fully protected.
5. Jurisdiction locked to your chosen city New Delhi,